Refund Policy
Refund Policy for Appli.pk
At Aplli.pk, we strive to provide our customers with a seamless and satisfying shopping experience. This Refund Policy outlines our guidelines for processing refunds on purchases made through our website and mobile applications.
1. **Refund Eligibility:**
1.1. To be eligible for a refund, the product must be in its original condition, unused, and in the same packaging as received.
1.2. Requests for refunds must be made within [number of days, e.g., 30 days] from the date of purchase.
2. **Refund Process:**
2.1. To initiate a refund, please contact our customer support team at [customer support email] with your order number and a detailed explanation of the reason for the refund request.
2.2. Our customer support team will review your request and provide instructions on the next steps, including the return of the product if necessary.
2.3. Once we receive the returned product and verify its eligibility, we will process the refund within [number of days, e.g., 7 days].
3. **Refund Methods:**
3.1. Refunds will be issued in the same form as the original payment method.
3.2. If the original payment was made by credit card, the refund will be credited to the same credit card. If the payment was made by another method, the refund will be issued accordingly.
4. **Non-Refundable Items:**
4.1. Certain items may not be eligible for a refund, including but not limited to:
- Downloadable software or digital products
- Gift cards
- Perishable goods
4.2. If an item is non-refundable, it will be clearly stated on the product page.
5. **Shipping Costs:**
5.1. Shipping costs are non-refundable.
5.2. If you receive a refund, the cost of return shipping may be deducted from your refund, depending on the circumstances.
6. **Cancellation Policy:**
6.1. If you wish to cancel an order, please contact our customer support team as soon as possible.
6.2. Once an order has been shipped, it cannot be canceled. In such cases, the standard refund policy will apply.
At Aplli.pk, we strive to provide our customers with a seamless and satisfying shopping experience. This Refund Policy outlines our guidelines for processing refunds on purchases made through our website and mobile applications.
1. **Refund Eligibility:**
1.1. To be eligible for a refund, the product must be in its original condition, unused, and in the same packaging as received.
1.2. Requests for refunds must be made within [number of days, e.g., 30 days] from the date of purchase.
2. **Refund Process:**
2.1. To initiate a refund, please contact our customer support team at [customer support email] with your order number and a detailed explanation of the reason for the refund request.
2.2. Our customer support team will review your request and provide instructions on the next steps, including the return of the product if necessary.
2.3. Once we receive the returned product and verify its eligibility, we will process the refund within [number of days, e.g., 7 days].
3. **Refund Methods:**
3.1. Refunds will be issued in the same form as the original payment method.
3.2. If the original payment was made by credit card, the refund will be credited to the same credit card. If the payment was made by another method, the refund will be issued accordingly.
4. **Non-Refundable Items:**
4.1. Certain items may not be eligible for a refund, including but not limited to:
- Downloadable software or digital products
- Gift cards
- Perishable goods
4.2. If an item is non-refundable, it will be clearly stated on the product page.
5. **Shipping Costs:**
5.1. Shipping costs are non-refundable.
5.2. If you receive a refund, the cost of return shipping may be deducted from your refund, depending on the circumstances.
6. **Cancellation Policy:**
6.1. If you wish to cancel an order, please contact our customer support team as soon as possible.
6.2. Once an order has been shipped, it cannot be canceled. In such cases, the standard refund policy will apply.